Terms of Service

1. About These Terms

Anzcip Pty Ltd (ABN ), trading from Melbourne VIC, Australia, provides professional business and consulting services. These terms, together with any engagement letter or proposal we issue, form the agreement between you and us. If there is any inconsistency between an engagement letter and these terms, the engagement letter prevails to the extent of the inconsistency.

2. Engagement and Scope of Services

The services we provide will be set out in a written engagement letter, proposal or statement of work. We will perform those services with reasonable care and skill and in accordance with applicable professional standards. Any services not expressly listed in the engagement documentation are excluded from the scope of the engagement unless agreed in writing.

3. Client Responsibilities

You agree to:

• Provide accurate, complete and timely information reasonably required for us to perform the services;
• Obtain any internal approvals or third-party consents necessary for the engagement;
• Comply with all laws applicable to your business and your use of our services;
• Promptly notify us of any changes to your circumstances that may affect the engagement.

We are not responsible for delays or deficiencies in our services caused by your failure to meet these responsibilities.

4. Fees, Invoicing and Payment

Our fees will be set out in the engagement documentation and may be charged on a fixed-fee, hourly or retainer basis as agreed. Invoices are payable within the period stated on the invoice. Late payments may attract interest and reasonable recovery costs. All fees are quoted in Australian dollars and are exclusive of GST unless stated otherwise. If you dispute an invoice, you must notify us in writing within fourteen (14) days of the invoice date, and pay the undisputed portion by the due date.

5. Confidentiality and Privacy

Both parties agree to keep confidential information received from the other party confidential and to use it only for the purposes of the engagement. We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

6. Intellectual Property

All pre-existing intellectual property remains the property of the party that owned it before the engagement. Upon full payment of our fees, you receive a licence to use the deliverables we prepare for you for your internal business purposes. We retain ownership of our methodologies, frameworks, templates and know-how.

7. Limitation of Liability

To the fullest extent permitted by law, our liability arising out of or in connection with the services is limited to the fees paid by you for the relevant service. We are not liable for indirect or consequential loss, including loss of profit, revenue or business opportunity, except where such limitation is prohibited by law.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded.

8. Australian Consumer Law Notices

Under the Australian Consumer Law, our services come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services remedied or rectified if they fail to be of acceptable quality and the failure does not amount to a major failure.

9. Termination

Either party may terminate an engagement with written notice in accordance with the terms of the relevant engagement letter. Upon termination, you remain liable to pay for services performed and reasonable costs incurred up to the date of termination.

10. Conflict of Interest

We maintain procedures to identify and manage conflicts of interest. Where a conflict arises during an engagement, we will notify you promptly and, where necessary, implement safeguards or withdraw from the affected part of the engagement.

11. General

These terms are governed by the laws of Victoria, Australia, and the parties submit to the jurisdiction of the courts of Victoria. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions continue in full force. We may update these terms from time to time; the current version published on this website applies to new engagements.

12. Contact

Questions about these Terms of Service can be directed to Anzcip Pty Ltd by email at ceo@anzcipau.space. Please see our Contact page for further enquiries, or visit Get a Quote to request an engagement proposal.